Appointment Scheduling Software in Pakistan

 

1. Dashboard

• Shows you: Main screen with today’s information
• What you can do here:
  • See today’s appointment count
  • Check pending confirmations
  • View cancellations
  • See today’s expected revenue
  • Check today’s schedule at a glance
  • Quickly book new appointments
  • Manage today’s appointments (check-in, edit, cancel)

2. Calendar View

• Shows you: Monthly calendar with appointments
• What you can do here:
  • View full monthly calendar
  • See which days have appointments
  • Check appointment counts per day
  • Navigate between months
  • Select specific dates to view appointments
  • Print schedule for any date
  • See all appointments for selected date

3. Book Appointment

• Shows you: New booking form
• What you can do here:
  • Select existing customers or add new ones
  • Choose service type
  • Select doctor/staff member
  • Pick appointment date
  • Choose available time slots
  • Add special notes or requirements
  • Book the appointment

4. Appointments

• Shows you: Complete list of all appointments
• What you can do here:
  • View all appointments (past and future)
  • Filter appointments by status
  • Export appointment lists
  • See appointment details (customer, service, time)
  • Check appointment status (confirmed, pending, completed)
  • Edit or cancel appointments
  • View customer history

5. Resources

• Shows you: Staff and equipment information
• What you can do here:
  • View all staff members (doctors, technicians)
  • Check staff availability schedules
  • See contact information
  • View individual schedules
  • Add new staff members
  • Edit staff information
  • Track resource utilization

6. Customers

• Shows you: Customer database
• What you can do here:
  • View all customers
  • Check customer contact information
  • See appointment history for each customer
  • Check next appointment dates
  • Add new customers
  • Edit customer details
  • Book appointments directly from customer profile

7. Services

• Shows you: Available services and pricing
• What you can do here:
  • View all services offered
  • Check service durations
  • See service prices
  • Check which staff provides each service
  • Add new services
  • Edit service details
  • Set service descriptions

8. Settings

• Shows you: System configuration options
• What you can do here:
  • Set business hours
  • Configure appointment slot duration
  • Set up email reminders
  • Enable SMS notifications
  • Configure buffer time between appointments
  • Set cancellation policies
  • Backup scheduling data

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Real-Life Example – How to Use:

• Morning (Before appointments start):
  1. Open software → Go to “Dashboard” → Check today’s appointments
  2. Review → See which appointments need confirmation
  3. Call customers → Confirm their appointments
• When Customer Calls to Book:
  1. Go to “Book Appointment” → Fill in customer details
  2. Select service → Choose date and time
  3. Check availability → See available slots
  4. Confirm booking → System sends confirmation
• During the Day:
  1. Customer arrives → Go to “Dashboard” → Click “Check In”
  2. Doctor runs late → Go to “Appointments” → Reschedule next appointment
  3. Customer cancels → Mark as cancelled
  4. Walk-in customer → Use “Quick Book” button
• Managing Staff:
  1. Doctor going on vacation → Go to “Resources” → Block their calendar
  2. New staff member → Add them to the system
  3. Check availability → See who’s free for emergency appointment
• End of Day:
  1. Review tomorrow’s schedule → Go to “Calendar View”
  2. Send reminder texts → System automatically sends if set up
  3. Print schedule → For front desk and doctors
• Business Management:
  1. Add new service → Go to “Services” → Set price and duration
  2. Check customer history → Go to “Customers” → View past visits
  3. Run reports → See busiest times, most popular services