Diagnostic Center Software in Pakistan

 

1. Dashboard

• Shows you: Main screen with center overview
• What you can do here:
  • See today’s total test count
  • Check how many reports are ready
  • View pending tests needing processing
  • See today’s revenue
  • Check urgent/critical tests
  • View recent test registrations
  • Get alerts for STAT/emergency tests

2. Test Registration

• Shows you: New patient test registration form
• What you can do here:
  • Register new patients for tests
  • Enter patient details (name, age, gender)
  • Select referring doctor
  • Choose test types from catalog
  • Set test priority (routine/urgent/STAT)
  • Add clinical notes
  • Generate unique test ID
  • Print test requisition form

3. Sample Collection

• Shows you: Patient samples waiting collection
• What you can do here:
  • View patients waiting for sample collection
  • See what samples are needed (blood, urine, etc.)
  • Check fasting requirements
  • Record sample collection time
  • Assign sample IDs (barcodes)
  • Track waiting times
  • Update sample status to “collected”
  • Send samples to lab for processing

4. Lab Processing

• Shows you: Tests being processed in laboratory
• What you can do here:
  • View tests currently being processed
  • Check which equipment is being used
  • Monitor processing time
  • Update test status (processing/complete)
  • Record preliminary results
  • Set timers for culture tests
  • Track technician assignments
  • View completed tests for the day

5. Reports

• Shows you: Test reports ready for delivery
• What you can do here:
  • View completed reports
  • Check report verification status
  • See which doctor needs the report
  • Print reports for patients/doctors
  • Email reports digitally
  • View report history
  • Archive old reports
  • Track report delivery status

6. Test Catalog

• Shows you: All available tests and prices
• What you can do here:
  • Browse test categories (blood, urine, imaging)
  • Check test prices
  • See turnaround times for each test
  • View test descriptions
  • Add new tests to catalog
  • Edit test information
  • Set up test packages/profiles
  • Manage test pricing

7. Equipment

• Shows you: Laboratory equipment status
• What you can do here:
  • View all lab equipment
  • Check equipment status (operational/maintenance)
  • Track calibration schedules
  • Record maintenance history
  • Monitor equipment usage
  • Log equipment issues
  • Schedule preventive maintenance
  • Track equipment downtime

8. Doctors

• Shows you: Referring doctors database
• What you can do here:
  • View all referring doctors
  • Check doctor contact information
  • See which tests each doctor orders
  • Track referral patterns
  • Add new doctors
  • Update doctor information
  • Generate doctor-wise reports
  • Manage doctor commissions

9. Billing

• Shows you: Financial transactions and billing
• What you can do here:
  • Generate patient invoices
  • Process payments (cash, card, insurance)
  • Track insurance claims
  • View daily revenue
  • Check outstanding payments
  • Generate financial reports
  • Manage discounts
  • Print receipts

10. Settings

• Shows you: System configuration
• What you can do here:
  • Set center information (name, license)
  • Configure report settings
  • Set up automatic alerts
  • Manage user accounts (technicians, staff)
  • Configure notification preferences
  • Set up email/SMS alerts
  • Backup system data

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Real-Life Example – How Diagnostic Centers Use the System

• Patient Arrives:
  • Reception → Go to “Test Registration” → Enter patient details
  • Select tests → Choose from “Test Catalog”
  • Generate test ID → System creates unique barcode
  • Collect payment → Go to “Billing” → Process payment
• Sample Collection:
  • Phlebotomist → Go to “Sample Collection” → See waiting patients
  • Collect sample → Scan barcode, record collection time
  • Send to lab → Update status to “sent to lab”
• In Laboratory:
  • Technician → Go to “Lab Processing” → See tests waiting
  • Process test → Run on equipment, enter results
  • Verify results → Pathologist reviews, approves
  • Generate report → System creates formatted report
• Report Delivery:
  • Front desk → Go to “Reports” → See ready reports
  • Print report → Give to patient
  • Email report → Send digital copy to doctor/patient
  • Archive → Store in patient history
• Equipment Management:
  • Lab manager → Go to “Equipment” → Check calibration due dates
  • Schedule maintenance → Plan downtime
  • Log issues → Record any equipment problems
• Doctor Communication:
  • Critical results → System alerts doctor automatically
  • Doctor queries → Check test status in real-time
  • Report delivery → Email/Fax reports to clinics
• Business Management:
  • Daily summary → Check dashboard for stats
  • Financial reports → Track revenue, outstanding payments
  • Inventory → Manage reagents, consumables
  • Quality control → Track equipment performance